Floor Coverings International of West-NW Indy

Serves Clermont, IN

35244

Hired 3 times

10 employees

1 year in business

Free on-site estimate

5.0

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Next Service

Hours

Sun Closed
Mon 9:00 am - 7:00 pm
Tues 9:00 am - 7:00 pm
Wed 9:00 am - 7:00 pm
Thurs 9:00 am - 7:00 pm
Fri 9:00 am - 7:00 pm
Sat 9:00 am - 12:00 pm

Credentials

Background Check

Travis Blankenship 
Completed on 11/5/2024 

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Introduction

Welcome to Floor Coverings International in West and Northwest Indianapolis. We are your locally owned flooring company that is part of a national franchise, which allows us to provide you with a massive selection of designs and materials at competitive prices with options for financing. We will bring the showroom to your home and take the hassle out of your flooring project by managing the process every step of the way.

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Q&A

What should the customer know about your pricing (e.g., discounts, fees)?

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We will come to you, measure and bring a large selection of different flooring options (over 3000) for you to chose from. For most estimates we will provide you a down to the penny price on the spot. For some that may require additional input we will provide a written estimate within 24 hours. We typically aren't the cheapest option because we only use high quality materials with warranties to help your floors last longer. We also strive to give you an amazing customer experience at such high levels we only employ the best installers and design team. We do have financing options available and with over 3000 samples available, we can work within your budget.

What is your typical process for working with a new customer?

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We offer the in-home shopping experience. One of our design associates will show up at your home with a van containing over 3000 samples. You will see larger samples in your own home with your own color schemes and lighting. Our experts will help you pick the perfect products for your long term happiness. Our goal is your long term happiness in your flooring!

What education and/or training do you have that relates to your work?

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On the day of your in-home consultation, our Design Associates will travel to your location with our Mobile Flooring Showroom®. You will work directly with your team to design your ideal space. During the visit, they'll answer any questions, advise on the different aspects of each flooring product and explain specific installation requirements. They know all about: Name brands that customers love Carpets, hardwoods, tile, stone, vinyl, cork and more Our reputable, national producers How to balance visions with budgetary needs

What advice would you give a customer looking to hire a provider in your area of work?

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While exploring options for new flooring, it is likely that you will encounter multiple project estimates. Even if you decide not to engage our services, we are committed to ensuring the success of your project. Here are three approaches you can employ to compare estimates: The 10% Rule: If the lowest quote you receive is more than 10% cheaper than the highest quote, it is probable that corners are being cut. Generally, the discrepancy between each quote should not exceed 10%. Installation Process: To safeguard your warranty, inquire whether the installer follows a method approved by the manufacturer. This ensures that in the event of a warranty claim, no conflicts arise. Online Reviews: It is essential for companies to address customer feedback online. If you observe an installer disregarding negative feedback, they may not be the most suitable choice. Additionally, ratings below four stars can raise concerns.

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